Frequently Asked Questions?

Do I need to get a kennel cough vaccine for my dog?

Yes all dogs staying at iPet hotel require to be vaccinated against kennel cough with vet cert or proof of same to be presented on Check in or Before.

Under no circumstances will we allow a dog to stay at the iPet Hotel without a valid up to date Kennel Cough Vaccine!

 

 

Can I get my dog groomed while I'm away?

Yes you can have your dog professionally groomed in our renowned Grooming Salon “Pro-Groom”  we also offer discounts for any of our iPet Hotel Guests! for details on pricing, availability etc. please give us a call on 0429331664.

Dietary upset after their stay?

As you can imagine your dog will be extremely excited to see you after their stay with us, a common consequence of this excitement is soft droppings / diarrhea. Your dog may have solid droppings at the kennel but then develop diarrhea the moment they are sent home. All the excitement of seeing their mam and dad after their absence and being home again with their beloved family may have an effect on the dog’s gastric system. The good news is that this is not a lasting condition, things should return to normal within 48hrs once the initial excitement has waned and your dog has settled back into their normal routine. (If this condition last beyond this point a visit to your vet would be prudent).

Note; to help avoid stress/excitement related diarrhea; restrict food and treats the day they return home (but make sure to provide ample water at all times)…. Start them back the next day on a smaller portion and resume their normal food intake thereafter.

Can my dog contract kennel cough even though it is vaccinated for it?

Although the kennel cough vaccine is highly effective it is not a guarantee your dog will not contract the illness. The vaccine helps reduce the severity and duration of the illness if contracted , but there is still a small chance that your dog may become infected.

If my dog contracts Kennel Cough what can I expect?

Kennel Cough is often a mild, uncomplicated disease. Your dog may remain relatively healthy and energetic despite an ominous-sounding cough. Although coughing is usually mild, it may persist for several weeks. However, a more serious secondary infection can occur and cause other symptoms that include discharge from the eyes and nose, swollen tonsils, wheezing, lack of appetite and lethargy. In most cases where dogs are vaccinated against Kennel Cough yet still show symptoms, the infection quickly abates with little or no treatment needed, however if symptoms persist veterinary advice should be sought.  

Weight Loss

We are very very strict when it comes to feeding our guests as many may be on strict diets to address health issues, eg.. diabetes, obesity, recovering from illness, age issues, skin issues, digestive issues, allergy’s, orthopedic issues, even weight loss issues etc… So our policy is simple we feed your dog in accordance to your explicit feeding instructions therefore we will not be responsible for any dietary or weight issues throughout their stay. By leaving your dog with us you except these terms.

It is also important to remember that dogs cannot be “force fed” only encouraged to eat !

To help address any possibility of weight loss during your dogs stay we ask all our customers to provide  their dogs specific diet including treats “weighted into in daily portions bags”. (we do advise to add 10-15% more food to allow for increased activity). In most cases weight loss is healthy as a large percentage of dogs are overweight . If we feel that any guest show signs of worrying appetite or weight loss issues our policy is to notify you of our concerns or seek veterinary advice .

Please be mindful that ” Weight loss ” is relatively common when leaving your dog into any boarding facility particularly if it’s their first time or they are staying for extended periods. Generally returning guests have little to no issues with weight loss as they are familiar with the environment.

Causes of weight loss
  • Increased activity: Boarding facilities are highly stimulating environments with more playtime and exercise than a dog may get at home. This increased physical activity burns more calories.
  • Stress: A new environment can cause stress, leading to a decreased appetite or an unwillingness to eat much, particularly at the beginning of a stay.
  • Stress-related conditions: In some cases, weight loss despite a good appetite could be a sign of malabsorption or stress-related conditions, though this is less common. 
  • Routine disturbance: your dogs feeding routine may be disrupted, eg, eating times, less treats and most of all the absence of extra food from the Dinner table!!
  • Separation anxiety; this is a major cause of dietary upset along with many other problems. Dogs that suffer with this condition are more suited to a home sitting services rather than a boarding facility.

If you are concerned about your dog having weight issues please let us know and we will be happy to  record their weight throughout their stay .

Do i need to bring my dogs bed with them?

We are very strict about hygiene and animal safety our sleeping quarters are tiled with underfloor heating at the bed area. Sawdust can be used to adsorb spillages and fowling with shredded paper introduced to increase comfort if needed. All of these items are removed, binned and refreshed with the accommodation thoroughly cleaned on a daily bases.  In our 56 year + experience in caring for dogs we feel that this is the most comfortable safe and hygienic accommodation option for our guests.  This system has been adopted by many of the top boarding facilities throughout the world.

Due to our focus on hygiene and safety we prefer not to except any personal bedding, plush toys or any items that can pose serious hygiene or safety risk due to fowling, and choking concerns.

These measures and conditions are put in place to prevent any possibility of injury or the spread of viruses, fungal spores, parasites, odors, etc…..

Treats, chews or toys are only given during opening hours and never when guests are bedded down for the night.

It is possible to leave a towel or blanket with a familiar scent which can help your dog settle in… BUT!! this is at your risk and it is highly likely that this item will not be returned as most dogs will soil the item during their stay at which point it will be removed and binned.

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OVERFLOW KENNELS

Please Note If Accommodation is Not Available for your dates

We May Still be able to Accommodate you with our Overflow Kennels Please Call (042) 933 1664 To Enquire!

DOGGY DAYCARE AVAILABLE

Dog stuck at home all day? Why not avail of our doggy daycare option simply drop him/her into us in the morning and collect them in the afternoon.

To Book In Your Pet Please Call (042) 933 1664 We’ll Look After The Rest!

OTHER SMALL HABITATS

We have a number of small habitat that are perfect to house your small animals when your going away, from rabbits, guinea pigs, lizards, birds, snakes and more…

To Book In Your Pet Please Call (042) 933 1664 We’ll Look After The Rest!

Book Your Pet in Now!

Check-in:

Check-out:

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Number of accommodation:

Number of Pets:

 

 

Searching...

×
Accommodation 1

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Accommodation 3

Accommodation 4

Accommodation 5

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Coupon

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Payment

Select your payment type:

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Safe and secure payments SSL encrypted

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OVERFLOW KENNELS

Please Note If Accommodation is Not Available for your dates

We May Still be able to Accommodate you with our Overflow Kennels Please Call (042) 933 1664 To Enquire!

DOGGY DAYCARE AVAILABLE

Dog stuck at home all day? Why not avail of our doggy daycare option simply drop him/her into us in the morning and collect them in the afternoon.

To Book In Your Pet Please Call (042) 933 1664 We’ll Look After The Rest!

OTHER SMALL HABITATS

We have a number of small habitat that are perfect to house your small animals when your going away, from rabbits, guinea pigs, lizards, birds, snakes and more…

To Book In Your Pet Please Call (042) 933 1664 We’ll Look After The Rest!

Booking Pet Hotel